One of them is the following and I have put all the information needed to apply, and what is necessary for the Jobs, their complete JOB Description is included, so that you won't have to look back and forth and save you time.
Here they are;
ASPIRE
LIFESTYLES
APPLY HERE - FOR BOTH JOBS
JOBS: Customer Service Representative,
This position is
restricted to Kentucky and Indiana residents only.
We are not able to consider applicants who do not currently reside in Kentucky, Indiana or Tennessee.
We are not able to consider applicants who do not currently reside in Kentucky, Indiana or Tennessee.
Now accepting new applicants for future training classes in October.
Seeking new Part-time team members for the following part-time shifts:
- Part-time,
8:00 am-6:00 pm ET
- Part-time, 6:00
pm-1:30 am ET
The Customer Service Representative (CSR) is responsible for
providing personalized services to Aspire Lifestyles Client’s customers in
a fast-paced, home-based call center environment. The CSR provides high-quality
customer service by handling inbound customer calls inquiring about debit card
accounts and by offering additional assistance and services that meet or exceed
the Client’s time and quality expectations.
This position requires executing card-member requests promptly and
accurately, as well as responding to inquiries, by focusing on understanding
Aspire Lifestyles' client service policies, systems, and legal compliance
regulations as well as services.
Standard operating hours for this program are 24/7/365. Part-time Customer Service Representatives
will work 15-34 hours weekly. Weekend and holiday work is required.
Essential Duties and Responsibilities include the following.
Other duties may be assigned.
- Handles
customer requests on behalf of Aspire Lifestyles' client, from home office
via phone.
- Answers
inbound telephone calls responding to customer inquiries and questions
related to their debit card accounts.
- Conducts
initial customer assessment by gathering necessary information to document
and resolve customer needs.
- Represents
client in a professional, courteous manner.
- Uses client
systems for handling customer information proficiently.
- Attends
meetings and trainings as required to obtain new and pertinent information
about the client and their services.
- Applies
high-quality customer service guidelines while servicing customers.
- Applies
client and Aspire Lifestyles policies as applicable whenever interacting
with customers.
- Meets or
exceeds all program metrics as outlined in training and manuals (e.g.,
attendance, quality, sales, etc.).
- Other
duties as assigned.
System, Telephone, and Office Requirements to be provided
by the Customer Service Representative**:
- Processor
Speed - Single Processor: 2 GHz or higher; Dual Core Processor: 1GHz or higher
- Operating
System - Windows XP with Service Pack 3 or higher, Windows Vista with
Service Pack 2 or later (32- and 64-bit), Windows 7. (Windows
2000 or lower and MAC are not supported.)
- Memory - 1
GB RAM or higher
- Web Browser
- Minimum: IE 6 with service pack 2 or IE 7
- Internet
Access – 1.5 Mbps or more, High Speed Internet Access - DSL or Cable Modem
(Dial up, Satellite, and Wireless Connections are NOT allowed).
- Gmail
e-mail account
- Telephone -
Analog (not digital), corded phone (Not Cordless), key pad needs to be on
the base (can not be on handset), the handset needs to be removable (cord
from jack), a good brand.
- Headset
that is corded and able to connect to telephone base, noise cancelling,
and of a quality brand (wireless not permitted).
- Telephone Access
- One work phone line (land line only) dedicated to Aspire Lifestyles.
Analog or Fiber Optic Digital (no VoIP - e.g., Vonage).
- Ability to
receive and send faxes.
- Sound card
with speakers or USB speakers.
- Anti-Virus
Software, Anti-Spyware, & Firewall - Current and regularly updated
required.
- Home Office
- Home office is in a separate room that is noise free and has a door with
locks.
- Cross-cut
Shredder Machine
- File
cabinet or desk drawer with lock
Job Requirements:
- Able to sit
in a confined position for 95% of each scheduled shift.
- Keys data
into the computer system and views a computer screen repetitively.
- Due to the
home-based nature of this job, the Customer Service Representative is
required to have a home-office environment, phone line, Internet connection,
and a computer system that meets Aspire Lifestyles policies and
maintenance requirements, including system upgrades as applicable, which
may change over time.
Job Qualifications:
- High school
diploma or equivalent required.
- At least
one year related customer service experience.
- Call center
experience a plus.
- Excellent
verbal and written communication skills.
- Able to
type at least 35 words per minute.
- Strong
computer and Internet skills. Able to learn quickly in a technical
environment.
- Working knowledge
of Microsoft Office programs.
- Polite,
friendly, and courteous phone demeanor.
- Highly
adaptable, self-motivated and self-disciplined.
- Able to
learn and work independently as well as in a team environment.
- Detail
oriented with focus on quality and accuracy, ability to multitask, strong
sense of urgency and commitment to excellence.
- Able to
work weekend and holiday hours.
- Able to
fluently read, write, comprehend, and speak Spanish is a plus.
- Able to
successfully pass a credit, criminal, drug test, FBI fingerprint check,
and employment reference security check.
- Able to
provide a work-at-home environment that is ergonomically sound, conducive
to taking customer calls, quiet and free from distraction.
- Able to
supply a computer, Internet, and telephone and service that meets the
current minimum requirements.
- Current
resident of Kentucky, Indiana or Tennessee.
Compensation:
- Training
Rate, Federal or State minimum wage, whichever is higher
- Hourly Rate
$8.00/hr
We are currently accepting applications for an October Concierge training class.
Training is currently scheduled for October 7 - 18, 2013, 10-am - 6pm ET,
Monday - Friday. Openings for Full-time and Part-time Concierge
with the following availabilities:
- Part-time,
Monday -Sunday, 4:00 pm - 12:00 am Eastern Time
- Part-time,
Monday - Sunday, 12:00 am - 8:00 am Eastern Time (Overnight)
- Full-time,
Monday -Sunday, 12:00 pm - 12:00 am Eastern Time
This position is only available in the following
states: AL, AZ, CO, DE, FL, GA, IL, IN, KY, MD, MA, MI, MO, NH,
NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.
The Concierge position is the focal point of the Aspire Lifestyles
(previously VIPdesk) Concierge platform. The position serves as an expert
by assisting and responding to customer and/or client requests for information
via phone, email, and/or chat. The Concierge will fulfill the request
through a variety of resources (Internet, team member or personal experience,
partners, Aspire Lifestyles resources, etc.), and communicate responses in a
prompt, professional, and concise manner.
Fluency in one of the following languages is a plus: French,
German, Italian, Polish and/or Spanish.
Essential Duties and Responsibilities include the
following. Other duties may be assigned.
- Handles
customer requests on behalf of Aspire Lifestyles' clients, from home
office via phone, email, and/or chat;
- Researches
and fulfills requests from customers in the United States and abroad for
the following categories: Dining, Entertainment, Travel, Sports and
Recreation, Tourist and City, Household, Shopping, and Unusual Requests.
- Interacts
with customers to provide information in response to inquiries and to
handle and resolve complaints;
- Conducts
outbound calls to customers introducing Concierge service and other
benefits as required;
- Provides
accurate and timely information regarding requests;
- Applies
high quality customer service guidelines when fulfilling customer
requests;
- Leverages
current partners and utilizes Internet and other resources to fulfill
requests;
- Communicates
responses in a clear, professional, timely and concise manner;
- Represents
clients in a professional, courteous manner;
- Attends
meetings and trainings as required to obtain new and pertinent information
about clients and how to assist customers;
- Uses
web-based and/or computer-based programs to assist customers, enter
pertinent customer data, and process required information;
- Applies
client and VIPdesk, doing business as Aspire Lifestyles, policies as
applicable whenever interacting with customers;
- Meets or
exceeds all program metrics as outlined in training and manuals (e.g.,
attendance, quality, etc.).
- Other
duties as assigned.
Job Requirements:
- Able to sit
in a confined position for 95% of each scheduled shift.
- Keys data
into the computer system and views a computer screen repetitively.
- Due to the
home-based nature of this job, the Concierge is required to have a
home-office environment, phone line, internet connection, and a computer
system that meets Aspire Lifestyles policies and maintenance requirements,
including system upgrades as applicable, which may change over time.
Qualifications:
- High school
diploma or equivalent required;
- Some
college required. Degree preferred;
- 2+ years
related customer service experience.
- Hospitality
and Service orientation a must, direct experience is highly desirable;
- Travel
agency experience a plus;
- Strong
computer and internet skills. Able to learn quickly in a technical
environment.
- Working
knowledge of Microsoft Office programs;
- Able to
type at least 35 words per minute;
- Highly
resourceful, strong investigative nature and knowledge of various market offerings;
- Outstanding
customer satisfaction and follow through skills; understanding the highest
levels of customer service;
- Polite,
friendly and knowledgeable phone demeanor;
- Highly
adaptable, self-motivated and self-disciplined.
- Able to
learn and work independently as well as in a team environment;
- Detail
oriented with focus on quality and accuracy, ability to multitask, strong
sense of urgency and commitment to excellence;
- Able to
thrive in a performance-based environment;
- Ability to
work weekend and holiday hours;
- Excellent
English verbal and written communication skills;
- Ability to
fluently read, write, comprehend and speak French, German, Italian,
Spanish, Polish and/or Arabic is a plus;
- Able to
successfully pass a credit, criminal and employment reference security
check;
- Able to
provide a work at home environment that is ergonomically sound, conducive
to taking customer calls, quiet and free from distraction;
- Able to
supply a computer, internet, and telephone and service that meets the
current minimum requirements.
Compensation:
- Training/Meeting/Other
Rate - $9.00/hr
- Bonuses
available
- Total compensation averaging $11.00-13.00/hr Depending on Qualifications
HILTON
JOBS:
- Work at Home Customer Care
Coordinator, Part Time - Dallas, TX,
- Part Time Work at Home Reservation Sales
Specialist Position-PM Hours-Dallas, TX,
- Part Time Work at Home
Reservation Sales Specialist - Evening Hours - Tampa, Florida
SALARY: Work at Home Customer Care Coordinator, Part
Time - Dallas, TX (JOB DESCRIPTION BELOW)
Required Job
Schedule Requirements:
- In this work at home position
you will need to be available to work 20-29 hours per week in a flexible
schedule consisting of mostly Mid-day hours in which you
will build your schedule between the hours of 12:00pm and
6:00pm. Schedules will include weekend hours and some holidays.
- You must be available for our 7 week training program held onsite
Monday through Friday beginning on Monday, October, 14th 2013.
Training hours will be: 10:00 a.m. to 3:30 p.m. CST
Part Time Work at Home Reservation Sales
Specialist Position-PM Hours-Dallas, TX
- Earn $11 to $14 per Hour: Base Pay
+ Performance Incentives. We
are happy to reward hard workers who make the extra effort to succeed. Top
performers can look forward to earning up to $14/hour, based on their
individual and team results.
- There
is a Mandatory Paid Orientation for this position. The orientation for
this class will begin on Tuesday, September 17th, 2013.
- The mandatory training for this position
will begin on Monday, September
23rd, 2013. This training will be Monday-Friday for 7 weeks from
6:00 p.m. to 11:30 p.m.
Part Time Work at Home Reservation Sales
Specialist - Evening Hours - Tampa, Florida
- Earn $11 to $14 per Hour: Base Pay
+ Performance Incentives. We
are happy to reward hard workers who make the extra effort to succeed. Top
performers can look forward to earning up to $14/hour, based on their
individual and team results
- There is a Mandatory Paid Orientation for this position. The orientation is on Tuesday, October 1st from 6:00 pm - 11:30 pm
Take advantage
of our comprehensive paid training, and flexible work arrangements. Apply
today!
· In this work at home position you will need
to be available to work 20 to 29 hours per week in a flexible schedule
consisting of mostly mid-day to evening hours. Schedules will include
weekend hours and some holidays.
· You must
be available for our 7 week training program held onsite Monday through Friday
for the first 4 weeks of training and Tuesday through Saturday for the last 3
weeks of training. The training
class begins on Monday, October 7th between the hours of 6:00 p.m. - 11:30
p.m
What benefits
will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.
OTHER INFO:
Work at Home Customer Care Coordinator, Part Time - Dallas, TX
Work
from Home!
Are you confident, customer
focused, results oriented and do you desire the flexibility of working from
home part time while being part of a strong global organization? Then we
have the just the job for you!
What will I be doing?
What will I be doing?
As a Customer Care Coordinator you
will maximize customer satisfaction for our HHonors Members
by responding to the incoming telephone calls pertaining to their
accounts, promotional mailings and statements, point accruals, redemption and
other aspects of the HHonors program. You will consistently provide top
notch service with a focus on reservation sales while ensuring high occupancy
rates and sales are achieved.
|
In this role, you will:
- Maximize number of calls taken on a
daily basis, while consistently meeting all minimum performance Key
Performance Indicators (KPI's).
- Respond to member requests in a friendly
manner and follow up to ensure 100% satisfaction
- Perform data entry by enrolling new
members and posting missing stays to member's account
- Issue rewards and reissues membership
materials upon request
- Contact individual properties, when
appropriate, to address matters relating to member's accounts while
improving the program’s effectiveness by providing effective communication
and feedback
- Participate in special projects or
programs as assigned
- Actively participate in recurrent
training and employee feedback sessions, including providing unsolicited
feedback to offer suggestions for improving the customer experience.
- Continuously increase knowledge about
all on-going Hilton promotions by using the promotion database
What are we looking for?
Basic Qualifications:
- High school diploma or equivalent
- Minimum 1 plus years' steady
work history in a customer focused role
- Minimum 6 months experience working in a
performance driven role where you had specific metrics/goals
- Excellent communication and active
listening skills, including the ability to speak, read and write fluently
in English
Required Technical Job Requirements
- You must have a land line with a
local area code (to 972) by the first day of training. (Cellular phones,
or VoIP phones are not acceptable)
- Intel x86 compatible personal computer with
CD burning capability and sound card, a minimum of 512mb Ram memory, and a
compatible monitor, keyboard and mouse.
- High speed wired internet connection
(wireless is not acceptable)
- Home office free of background noise
- Advanced technical skills, including ability to easily navigate multiple screens, talk and type at the same time, and troubleshoot basic computer issues
Part Time Work at Home Reservation Sales Specialiste
Work from Home! Are you confident, customer focused, results oriented and do you desire the flexibility of working from home part time while being part of a strong global organization? Then we have the just the job for you!
What will I be doing?
What will I be doing?
As a Customer Care Coordinator you will maximize customer satisfaction for our HHonors Members by responding to the incoming telephone calls pertaining to their accounts, promotional mailings and statements, point accruals, redemption and other aspects of the HHonors program. You will consistently provide top notch service with a focus on reservation sales while ensuring high occupancy rates and sales are achieved.
|
In this role, you will:
- Maximize number of calls taken on a daily basis, while consistently meeting all minimum performance Key Performance Indicators (KPI's).
- Respond to member requests in a friendly manner and follow up to ensure 100% satisfaction
- Perform data entry by enrolling new members and posting missing stays to member's account
- Issue rewards and reissues membership materials upon request
- Contact individual properties, when appropriate, to address matters relating to member's accounts while improving the program’s effectiveness by providing effective communication and feedback
- Participate in special projects or programs as assigned
- Actively participate in recurrent training and employee feedback sessions, including providing unsolicited feedback to offer suggestions for improving the customer experience.
- Continuously increase knowledge about all on-going Hilton promotions by using the promotion database
What are we looking for?
Basic Qualifications:
- High school diploma or equivalent
- Minimum 1 plus years' steady work history in a customer focused role
- Minimum 6 months experience working in a performance driven role where you had specific metrics/goals
- Excellent communication and active listening skills, including the ability to speak, read and write fluently in English
- Advanced technical skills, including ability to easily navigate multiple screens, talk and type at the same time, and troubleshoot basic computer issues
Preferred Qualifications:
- Bachelor's Degree
- Previous hospitality experience
Required Job Schedule Requirements:
- In this work at home position you will need to be available to work 20-29 hours per week in a flexible schedule consisting of mostly Mid-day hours in which you will build your schedule between the hours of 12:00pm and 6:00pm. Schedules will include weekend hours and some holidays.
- You must be available for our 7 week training program held onsite Monday through Friday beginning on Monday, October, 14th 2013. Training hours will be: 10:00 a.m. to 3:30 p.m. CST
Required Technical Job Requirements
- You must have a land line with a local area code (to 972) by the first day of training. (Cellular phones, or VoIP phones are not acceptable)
- Intel x86 compatible personal computer with CD burning capability and sound card, a minimum of 512mb Ram memory, and a compatible monitor, keyboard and mouse.
- High speed wired internet connection (wireless is not acceptable)
- Home office free of background noise
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
- Living the Values
- Quality
- Productivity
- Dependability
- Customer Focus
- Teamwork
- Adaptability
*****Please keep me update as to if you apply to any of these jobs. I'd like to personally know if I've helped anyone find a Real Work from Home Job.********
Thank You and GOOD LUCK TO ALL!!!
LUV YOU ALL
Chantal Riel